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At Cancer Centre London, we welcome all private patients, whether you have health insurance that will cover your treatment or if you wish to pay for your treatment yourself.
We know that waiting for medical treatment can be a frustrating, anxious and painful time. If a health problem isn’t addressed it can begin to slow you down and affect your quality of life. At CCL we completely understand this – which is why our patients don’t need to have insurance in order to get access to our top consultants, tests and life-changing treatment.
Following your referral to CCL from your GP or specialist, you will need to declare whether you intend to pay for your treatment yourself or if your insurer will cover the cost.
Every cancer patient is different and at CCL we tailor each individual treatment plan to the precise needs of the patient. This allows us to offer the best treatment possible for each person.
Due to the variety of treatments on offer and the different individual needs of each patient, we are unable to provide an estimate of cost until a treatment plan has been drawn up by your Consultant.
If you are paying for yourself you will be asked either to pay in full at the start of your treatment with Cancer Centre London, followed by an invoice at the end of your treatment.
Once your treatment plan has been arranged, we are able to provide package prices for Radiotherapy treatment. Estimated costs for chemotherapy, daycare and consumables can also be provided.
The Independent Healthcare Providers Network (IHPN) has developed a video to help patients understand what to expect from independent healthcare. You can view the video below:
If you are paying with private medical insurance, it is essential you contact your insurer to confirm they will cover the costs of any treatment. You must do this before you have a consultation, investigation, any diagnostic imaging or surgery.
Once you have authorisation, your insurer will issue you with an authorisation number or claim form, which you must bring with you when you come into Cancer Centre London for your appointment.
We can arrange direct settlement of bills with most insurance companies. In the event that it is not possible for us to do this or you do not have proof of authorisation from your insurance company, we will ask you to settle your account personally and then you will have to seek reimbursement from your insurer.
Please note that you must also bring your membership number which may also be called a policy number or a plan number when attending any appointments.
Contact information for the major medical insurance companies is provided below:
Bupa | www.bupa.co.uk/members | 0845 609 0111 |
AXA Health | www.axappphealthcare.co.uk | 0800 454 080 |
WPA | www.wpa.org.uk | 01823 625 000 |
Aviva | www.aviva.co.uk/health | 0800 158 3333 |
Standard Life Healthcare | www.standardlifehealthcare.co.uk | 01483 440 550 |
BCWA Healthcare | www.bcwa.co.uk | 0117 929 5588 |
CIGNA | www.cigna.co.uk | 0800 242 442 |
Simply Health | www.simplyhealth.co.uk | 0870 333 1174 |
General & Medical | www.generalandmedical.com | 0870 749 1900 |
First Assist | www.firstassist.co.uk | 01202 292 464 |
As of 1 May 2021, Cancer Centre London no longer accepts cash payments for any procedures, including consultations, diagnostics tests and treatment costs. We accept payments by cheque, banker’s draft, credit card or debit cards as well as Apple Pay and Google Pay. Payment must be received in full at least 72 hours prior to admission. More information can be found here.
For more information, please contact our Patient Liaison Department on 020 8247 3406 or by email PatientAccounts@cancercentrelondon.co.uk